Acceptable Use Policy

Overview

This Acceptable Use Policy explains how customers, users, auditors, and visitors must use BondiByte websites, workspaces, files, notifications, automation, and access links responsibly.

The goal is simple: protect customer data, tenant boundaries, platform operations, and other users.

Lawful use

BondiByte must only be used for lawful, authorised, and appropriate business purposes.

• Do not use BondiByte for unlawful activity.
• Do not enter, upload, publish, send, or share information that the organisation is not authorised to use.
• Do not use the platform to harass, intimidate, mislead, exploit, or harm others.

Account and access misuse

Users must only access accounts, tenant workspaces, staff records, client records, files, audit evidence, and links they are authorised to use.

• Do not share credentials or use another person's login.
• Do not access or attempt to access another organisation's workspace.
• Do not share staff, client, auditor, or tenant-specific links with unauthorised people.
• Do not create false accounts or impersonate another person or organisation.

Security misuse

Users must not test, attack, probe, or bypass BondiByte systems, access controls, security controls, or tenant boundaries without written authorisation from BondiByte Robotics.

• Do not attempt to bypass access controls.
• Do not scrape, scan, probe, overload, attack, or disrupt the platform.
• Do not upload malicious files, scripts, links, code, or content.
• Do not interfere with monitoring, logging, security, or availability.

Data and content misuse

Customer workspaces should contain accurate, authorised, and appropriate operational information.

• Do not submit false, misleading, unauthorised, or unlawful data.
• Do not upload content that infringes another party's rights.
• Do not expose sensitive staff, client, auditor, or customer information to unauthorised people.
• Do not use uploaded documents or evidence workflows for unrelated or unsafe content sharing.

Platform abuse

Customers and users must not use BondiByte in a way that damages platform operations, other tenants, or the integrity of the service.

• Do not attempt to interfere with other tenants or platform operations.
• Do not use automated tools to overload pages, forms, routes, files, or APIs.
• Do not reverse engineer, copy, or misuse platform functionality beyond authorised use.
• Do not attempt to remove, hide, or bypass platform controls.

Automation misuse

Automation, notifications, reminders, email, smart workflow preparation, and Automation Capacity controls must be used responsibly and only for authorised operational purposes.

• Do not abuse automation or notifications.
• Do not use automated workflows to spam, harass, mislead, or pressure people.
• Do not trigger automation in a way intended to exhaust capacity or disrupt operations.
• Do not use smart workflow outputs without appropriate review.

Reporting misuse

Reports, notes, incident records, audit requests, evidence requests, and support enquiries should be accurate, authorised, and connected to genuine operational needs.

• Do not submit false or misleading reports.
• Do not use reporting workflows to harass staff, clients, auditors, providers, or BondiByte Robotics.
• Do not use auditor request workflows to seek information outside the relevant audit or evidence scope.
• Do not misuse support channels for abusive, unlawful, or unrelated content.

Consequences of misuse

Subject to applicable law and relevant customer agreements, BondiByte Robotics may investigate misuse and take reasonable steps to protect customers, users, other tenants, and the platform.

Possible steps may include warnings, restriction of access, suspension, removal of unsafe content, notification to the customer administrator, or other action appropriate to the situation.

Contact

Report suspected misuse, unauthorised access, security concerns, or policy questions through the public contact page.