NDIS Staff & Workforce Management Software | BondiByte
Staff & workforce management

Everything you need to manage your workforce, from onboarding to every shift.

Managing employee records, onboarding, qualifications, availability, compliance, and approvals across multiple systems creates unnecessary admin and operational risk.

BondiByte brings workforce records into one connected platform, so you can onboard people, monitor evidence and give managers clearer operational visibility.

Prefer written steps? Read the Staff setup guide.

Your workforce, roster-ready
A staff profile in BondiByte: employment and identity, contact details, and tabs for documentation, contracts and pay, availability, capabilities, sites and shifts (demo data)
The staff register and profile, in the real product (demo data).

Build a stronger workforce from day one.

Digital staff onboarding

  • Onboard one at a time or in bulk from a CSV
  • Staged profiles ready to activate
  • Send login details when ready
  • Staff Contract Builder with PDF output
  • Electronic signatures
  • Centralised employee records

Stay ahead of workforce compliance

  • Qualification and skills tracking
  • Certification and licence management
  • Document review before a certificate counts
  • Automatic expiry reminders
  • Employee and manager notifications

Workforce planning made easy

  • Availability management
  • Leave and unavailability requests
  • Approval before leave takes effect
  • Automatically removed from rostering while on leave
  • Maximum hours and capacity controls

Role-aware access and self-service

  • Role-aware access
  • Multi-role users
  • Staff app (iOS and Android)
  • View rosters and update availability
  • Complete timesheets
  • Access documents and tasks
Connected workforce

Connected workforce management.

Unlike standalone HR software, BondiByte connects every workforce process. Capability and skills feed Smart Rostering, while contracts and pay levels connect through to timesheets and billing, so the staff record is more than a filing cabinet.

Requests like shift swaps, cancellations, leave, and document submissions land in one Approvals queue, each reviewed in place and linked straight from a notification.

One connected workflow. No duplicate data entry. No disconnected systems.
  1. Recruit
  2. Onboard
  3. Generate contract
  4. E-signature
  5. Qualifications
  6. Availability
  7. Roster
  8. Timesheets
  9. Payroll
  10. Audit evidence
Animated staff management pipeline: onboard, capture qualifications, set availability, and connect to rostering
One record

One profile, every workflow.

From the first contract to the latest timesheet, each staff member's record stays current and connected across rostering, compliance, and payroll. Documents are reviewed before they count, so a certificate only unlocks its linked capability once an approver has checked it.

As your workforce grows, your information stays organised, accessible, and always up to date.

Every part of the staff record, in depth.

Onboarding, capabilities, availability, hours, approvals, pay and contracts are parts of one connected record. Here is what each part does.

Profiles & onboarding

Add one support worker in minutes, or bring your whole team across in a single CSV import. Every record starts complete, so rostering, timesheets and compliance work from day one.

  • Bulk CSV import with a downloadable template and validation before anything is created
  • One guided form: identity, contacts, employment type, right to work, pay level, primary site
  • Statuses that mean something: inactive and terminated staff are excluded from rostering automatically
  • Portal and app access granted deliberately from the Login access tab, revocable any time
  • Invite one staff member or a whole batch at once; completing setup activates their record
  • Shift history, documents, contracts and availability all on the same profile

Capabilities & qualification expiry

Every qualification, clearance and check lives on the staff record, backed by the actual document. Staff without current mandatory evidence are simply not offered the shifts that require it.

  • Capability definitions with their own expiry policies, matched to document types
  • Approving the evidence document updates the capability record automatically
  • Per-site requirements, so rostering checks candidates against what each site's clients need
  • Expiry reminders at the lead times your organisation configures
  • Expired evidence is called out separately from evidence never supplied

Availability & leave

Staff record when they can and cannot work, leave is entered with real dates, and the roster honours all of it automatically.

  • Dated windows: available, preferred, unavailable and blocked, with notes
  • Leave manages its own On Leave status from the dates; no toggle to forget
  • Staff submit availability and leave from the portal and app themselves
  • Absences longer than your threshold wait for manager approval
  • Unavailable, blocked and on-leave staff are hard-blocked from overlapping shifts

Max-hours & capacity controls

Set safe working limits once and every roster respects them. BondiByte counts as you go, and stops an assignment before it pushes anyone past the limit.

  • A default hours-per-fortnight capacity per site, covering everyone rostered there
  • Per-person caps that override the site default, in quarter-hour steps
  • Assignments past the cap are blocked, with the projected hours spelled out
  • Near-limit warnings from ninety percent of capacity
  • Relief staff wait their turn: fallback workers are only considered once the core team is full

Requests & approvals

Swaps, cancellations, open-shift claims, leave, document uploads and AI review items all land in one Approvals queue, each with the context to make the call.

  • Six tabs with live pending counts, so nothing sits forgotten
  • Each request shows who is asking, the dates and their reason
  • Staff-submitted documents only become trusted evidence once approved
  • Notifications link straight to the specific request
  • Every decision leaves a record

Pay levels

Hold your pay levels in one place, and let staff records, contracts and timesheets read from it. No more hunting through spreadsheets after an award change.

  • A pay level catalogue with codes, names, groups and per-line rates and units
  • Assigned once on the staff profile, used everywhere
  • Rate context visible on every timesheet line, adjustable before approval
  • Flows into staff contracts, so what is signed matches what is configured
  • Approved timesheets export in MYOB and Employment Hero formats

Staff contracts

Build your contract template once, generate a personalised PDF for each staff member with their details and pay filled in, and send it for e-signature.

  • A reusable rich-text template with variables for staff details, pay level and line items
  • Paste your existing contract and BondiByte suggests which wording should become variables
  • PDF generation, e-signature, and the signed copy stored against the staff record
  • Signed contracts are fixed snapshots; template edits never rewrite them
  • Contract statuses and expiry reminders at your configured lead times

Frequently asked questions.

Can we bring our existing team across in one go?

Yes. Download the staff CSV template, fill it in without changing the columns, and upload it back. BondiByte validates the file and shows any problems before creating records.

What happens when a qualification expires?

Reminders go out before the expiry date at the lead times you set. If the evidence lapses anyway, the capability no longer satisfies mandatory requirements, and rostering blocks the person from affected shifts with a note that the evidence on file has expired.

Can staff upload their own documents and set their own availability?

Yes, through the staff portal and mobile app. Documents wait for manager approval before they count as evidence, and absences longer than your threshold wait for a manager's yes before they affect the roster.

What happens if a shift would push someone over their hours limit?

Smart Rostering does not offer them the shift. The suitability result shows the projected hours against their capacity so you can see exactly why.

Does BondiByte set award rates for us?

No. You define your pay levels and rates, and you confirm them against the relevant awards and the Fair Work system. BondiByte then applies them consistently across staff, contracts and timesheets.

Can we use our existing contract wording?

Yes. The template is your document: paste in your wording and add your logo. BondiByte then finds the names, dates and pay details that should become variables, and you confirm each one before the template is saved. The wording itself stays your advisers' responsibility.

What happens when someone leaves?

Set their status to inactive or terminated. They are excluded from rostering and from your active staff count straight away, while their record and history stay on file.

Go deeper into workforce management.

Each of these has its own page: why it exists, how it works, and the controls that stay with managers.

Manage your workforce with confidence.

Start your free trial, or book a demo to see onboarding, contracts, compliance, and workforce planning working together.

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