Clients & participants

Everything you need to manage the participant journey, in one connected platform.

Managing participant information shouldn't mean switching between systems or re-entering the same details over and over.

BondiByte brings participant records, onboarding, service agreements, funding, support coordination, budgets, documents, and billing into one connected platform, from first enquiry through to service delivery.

BondiByte participant records list showing demo participants with status, NDIS number, contact and date of birth
One participant journey

More than a client database.

Participant management is about much more than storing contact details.

Every participant record connects with service agreements, funding, rostering, support coordination, timesheets, invoicing, and compliance, so your whole organisation works from one accurate source.

One participant record. Every workflow connected.
  1. Enquiry
  2. Participant
  3. Onboarding
  4. Service agreement
  5. Funding
  6. Roster
  7. Supports delivered
  8. Invoices
  9. Audit evidence

Manage every participant with confidence.

Seamless participant onboarding

  • Digital participant onboarding
  • Service Agreement Builder
  • Automatic participant data population
  • Secure document storage
  • Centralised participant records
  • Less duplicate data entry

Everything to manage every participant

  • Representatives and emergency contacts
  • Consent tracking
  • Participant documents
  • Activity and history
  • Secure notes and reports
  • Funding information

Funding and budget tracking made simple

  • Budget tracking
  • Funding allocation
  • Budget burn monitoring
  • Funding visibility
  • Planning insights

Connected support coordination

  • Support coordination caseload
  • Coordination records
  • Coordination claims
  • Operational visibility
  • Connected documentation
Animated participant journey pipeline: enquiry, onboarding, service agreement, funding, and connected billing
Connected operations

Connected operations from day one.

Every participant record connects with your workforce, rostering, service agreements, billing, compliance, and audit evidence, creating one operating picture for your organisation.

Participant records sit in your secure, Australian-hosted workspace with role-aware access, so the right team members see the right information, even as your participant base grows.

Deliver better participant outcomes.

Start your free trial, or book a demo to see how BondiByte connects onboarding, funding, support coordination, and billing into one participant journey.

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