Product Overview

One workspace for the NDIS provider operating loop.

BondiByte brings staff, clients, sites, rosters, timesheets, invoice drafts, documents, audit evidence, and Automation Capacity controlled workflows into one secure SaaS workspace.

The operating loop, connected.

BondiByte connects the records and workflows providers rely on every day, so operational work can move from rostered support through to timesheets, invoice drafts, documents, and audit evidence.

  1. Staff
  2. Clients
  3. Sites
  4. Rosters
  5. Timesheets
  6. Invoices
  7. Evidence
  8. Metering

Core platform areas.

The Product page is the broad map: one secure workspace for the daily provider workflows that sit around support delivery.

Staff and client records

Keep staff profiles, client records, billing details, documents, notes, reports, incidents, contracts, and service agreements connected to daily operations.

View daily operations

Sites and roster areas

Use site-based roster areas for houses, programs, and logical standalone/community client sites where the operating model supports them.

View roster areas

Rostering and Smart Rostering

From roster pattern to published shifts, BondiByte helps automate the rostering workflow while keeping managers in control.

Explore Smart Rostering

Staff Portal

Give staff a dedicated surface for shifts, availability, tasks, documents, reports, and timesheets inside a role-appropriate staff experience.

Explore Staff Portal

Timesheets

Prepare reviewable timesheet drafts from rostered shifts, then keep staff submission and manager approval or return in the workflow.

Explore Timesheets

Invoicing

Prepare invoice drafts from rostered support and shift billing line items, then review, edit, download, or send when ready.

Explore Invoicing

Documents and incidents

Keep operational documents, incident records, follow-up actions, and expiry reminders close to staff, client, and site workflows.

View compliance workflows

Audit Centre

Create audit sessions, release uploaded evidence, invite auditors, track requests, and log access through scoped auditor workflows.

Explore Audit Centre

Notifications and email

Support operational reminders, in-app notifications, and platform-managed email workflows when enabled by your organisation.

View Smart Operations

Daily operations

Operational records built around provider workflows.

BondiByte supports the operational data providers need to run work, coordinate teams, and keep records close to rosters and evidence.

Provider operating records

Use BondiByte for connected operations around staff, clients, sites, agreements, documents, reports, and incidents, giving teams one place to coordinate the records that sit around support delivery.

  • Staff profiles and active status
  • Client records and billing details
  • Sites, roster areas, and logical standalone client sites
  • Service agreements, staff contracts, and documents
  • Reports, incidents, notes, and operational history

Workforce and Staff Portal

A separate staff surface for the work staff need to see.

Staff workflows are designed to reduce manual follow-up while keeping manager and admin controls separate.

Staff access

Staff can access their shifts, availability, tasks, documents, reports, and timesheets.

Separated portal

The Staff Portal is separated from manager/admin surfaces.

Less chasing

Staff workflows are designed to reduce chasing, rework, and manual follow-up.

Rostering and Smart Rostering

From roster setup to published shifts, with manager oversight.

BondiByte supports site-based rostering, shift interest, swaps, cancellations, sleepover handling, and supervised Smart Rostering automation. Smart Rostering can help create shifts, request interest, check suitability, assign staff, and prepare rosters for manager review and publishing.

Roster areas

Site-based rostering remains the operating foundation.

Standalone clients

Standalone and community client rostering can be represented through logical sites.

Shift changes

Shift interest, swaps, cancellations, sleepover handling, and assignment checks support everyday roster decisions.

Supervised automation

Supervised Smart Rostering automation can help create shifts, request interest, check suitability, assign staff, and prepare rosters for manager review and publishing.

Timesheets and Invoicing

Drafts from rostered work, ready for clean approval and sending.

BondiByte helps move rostered support into reviewable timesheets and invoice drafts, giving teams speed through preparation while keeping approval and sending controlled.

Timesheet drafts

Turn rostered work into review-ready timesheet drafts automatically, reducing manual entry and giving your team a faster starting point each pay period.

Staff and manager review

Staff can review and submit their timesheets, while managers approve or return them with better visibility, less chasing, and a cleaner review process.

Invoice drafts

Prepare invoice drafts from rostered support and billing line items so your team spends less time assembling claims and more time reviewing what is ready to send.

Review before sending

Keep invoice output under control with a review step before sending, downloading, or further processing, so automation supports accuracy without removing oversight.

Audit, documents, incidents, and compliance workflows

Evidence sharing and operational reminders made calmer.

BondiByte helps organise evidence, requests, access logs, and follow-up reminders so audit preparation feels clearer, faster, and easier to coordinate.

Uploaded evidence and audit sessionsWorkflow support
Auditor invites, scoped access, requests, and access logsWorkflow support
Document, contract, and service agreement remindersWorkflow support
Incident follow-up reminders and operational evidence historyWorkflow support

Automation Capacity for automation-heavy work.

Automation Capacity meters and governs ACU use for automation-heavy work, while keeping manual workflows available.

It meters operational automation work rather than ordinary manual viewing, editing, or basic workflow steps.

Smart rostering calculationsReminder jobsTimesheet generationInvoice draft generationDocument and compliance scansAudit workflows

See how BondiByte fits your provider.

Book a demo to review your staff size, roster model, operating workflows, audit evidence needs, and automation metering approach.

Book demo