Product Overview | BondiByte NDIS Operations Platform
Product overview

One workspace for the NDIS provider operating loop.

BondiByte brings staff, clients, sites, rosters, timesheets, invoice drafts, documents, audit evidence, and Automation Capacity into one secure workspace.

Supervised automation runs across it all, so operational work moves from rostered support through to timesheets, invoice drafts, and audit evidence, with managers in control.

The BondiByte dashboard: unfilled shifts, document alerts, upcoming shifts, active agreements and roster attention in one view (demo data)

Everything in one workspace.

One secure workspace for the daily provider workflows that sit around support delivery.

Smart Rostering

Smart Rostering

From roster pattern to published shifts: patterns and periods, suitability and hard-block checks, weighted recommendations, sleepovers, and scheduled automation with managers in control.

Smart Rostering

Shift Coverage & Changes

Staff interest, open shifts and claims, swaps, cancellations with cover offers, and escalation that makes sure a gap is never discovered the morning of the shift.

Staff & Workforce

Staff Management

Onboarding, capabilities and qualification expiry, availability and leave, hour caps, pay levels, contracts and approvals in one connected record.

Staff & Workforce

Staff App

A native iOS and Android app: shifts, clock-on, shift reports, timesheets, availability and documents, all self-service on the worker's own phone.

Clients & Coordination

Participant Management

Onboarding, representatives and consent, billing profiles and a full history, connected from first enquiry to invoice.

Clients & Coordination

Support Coordination

Caseloads, billable case notes, plan budgets and burn, goals, tasks, referrals, reports and NDIS-ready claims.

Clients & Coordination

Sites & roster areas

SIL homes, respite and community access areas, each with its own teams, requirements and operating rules.

Agreements & Billing

Service Agreements & E-signature

A template builder with auto-filled details and funded-supports line items, signed electronically and locked on signature.

Agreements & Billing

Timesheets

Reviewable timesheet drafts from rostered shifts, with staff submission and manager approval, ready for payroll export.

Agreements & Billing

Invoicing & NDIS Payments

Invoice drafts from rostered support and billing line items, plus bulk payment request CSVs in the NDIS layout.

Agreements & Billing

Xero Payroll

Connect a Xero Australia Payroll organisation, map staff and pay items, and send approved timesheets as draft Xero timesheets, checked against your payroll calendars first.

Compliance

Document Management

Participant, staff, site and organisation documents with types, expiry tracking and a reusable template library.

Compliance

Audit Centre

A live readiness score, evidence mapped to the NDIS Practice Standards, and audit sessions with scoped auditor access.

Compliance

Incidents, Reports & Forms

An incident register with owned follow-up and escalation, and a builder for the forms behind every report.

Compliance

Client Charts

Structured, participant-specific Charts with repeating rows, configurable choices, versioned changes, entry registers and period PDFs.

Automation & AI

Automation Centre

Per-workflow switches, operational alerts, optional AI assistance a person always reviews, run history, and time saved kept honestly.

Security & Identity

Security & Access

Role-based access with per-permission control, MFA, logged read-only view-as previews, and Australian data residency.

Security & Identity

Enterprise Identity

Microsoft Entra SSO and SCIM auto-provisioning, so your directory drives who can sign in and who is switched off.

See it in action.

Real screens from the workspace your team uses every day.

The full capability catalogue.

Every capability has its own page: the problem it solves, how it works, and the controls that stay with managers. The navigation keeps to the big picture; this is the whole map.

See how BondiByte fits your provider.

Start your free trial, or book a demo to review your staff size, roster model, operating workflows, audit evidence needs, and automation approach.

Start free trial