Looking at operations software usually means filling in a form and waiting for someone to call you back. Most of the questions people actually have are not worth a meeting: what does this part do, what does a plan cost, what would we have to set up first, and is this even built for an organisation our size.
Ask BondiByte sits on every page of this website. Open it, ask in your own words, and it answers from BondiByte's own published material, with links to the page or guide the answer came from. When it does not know, it says so and offers to put you in touch with a person.
You will find it as a small Ask BondiByte button in the corner of every page, including this one.
Every page suggests a few starting questions relevant to what you are reading, and you can ignore them and ask your own.
Feature questions, answered without a demo booking.
The commercial questions people ask first.
What the first fortnight looks like.
An honest read on fit, before you invest time.
Answers are drawn from BondiByte's own published material: these product pages, the setup guides, and the current plan and pricing information. An answer usually arrives with the sources behind it, so you can open the page and read the detail yourself rather than taking a chat window's word for it.
Where the next step is obvious, the answer offers it: the relevant guide, the pricing page, a free trial, or a conversation with the team. Nothing is hidden behind the assistant that is not also on the site.
Typed exactly like this, in your own words.
Assistants get oversold. This one has a narrow job, and it is better to be clear about the edges of it than to let anyone find out the hard way.
It stays with you.
Only enough to make the answers better.
Usage, not content.
The full detail is in the Privacy Policy. If a question involves real participant, health or client information, please contact us instead of typing it into the assistant.
The same assistant is here when you are mid-setup and cannot remember whether sites come before staff, or which guide covers pay levels. It knows how the product is meant to be set up, so it can point you at the right written steps in a few seconds.
It does not have access to your workspace, your data or your records, and it cannot see or change anything in your account. For anything specific to your organisation, your own workspace and the BondiByte team are the right place to go.
Some things should not go through a chat window.
Open Ask BondiByte from the corner of any page, or talk to the team if your question needs a person.
Hi, I can help with BondiByte features, pricing, setup and more.
Please don’t include sensitive participant or personal information.