Key changes to a participant are recorded with who did it and when.
See a clear timeline of what changed on a participant, not a black box.
Every change shows who did it and when, so accountability is built in.
Key changes are preserved, so you can always show what happened.
When a support coordinator changes, billing details are updated or a document is replaced, someone eventually asks who changed it and when. Without a record, the answer is a shrug and an hour of digging through emails. In a sector where you are expected to evidence decisions, that is not good enough.
Creating a participant, profile and status changes, billing updates, documents, reports, service agreements, support coordinator changes and rostering setup changes each write an event automatically. Nobody has to remember to log anything.
Each event carries a plain-English title and description, the name of the person who made the change, and the time it happened.
Search within the timeline and page through long histories, rather than scrolling for the one event that matters.
Deactivating and reactivating a participant are events too, so the record explains its own status changes even years later.
Profile edits, status changes, billing updates, documents, reports, service agreements, rostering setup and coordinator changes all land on the same timeline without extra work.
Each entry names the person who made the change and timestamps it, so accountability is built into the record.
Search a participant's history to jump straight to the event you are looking for.
Coordinator assigned, changed and removed events name who replaced whom, so caseload handovers stay visible.
Deactivation and reactivation are logged like everything else, so a dormant record still explains itself.
A user restricted to certain participants cannot read another participant's timeline. History follows the same access rules as the record itself.
Events are recorded automatically when changes happen, so the trail reflects what was actually done rather than what someone remembered to write down.
Participant creation, profile and status changes, billing profile updates, documents and reports, service agreement activity, support coordinator assignments and removals, site assignment changes and rostering setup changes.
Yes. Every event carries the name of the person who made the change and the time it happened.
No. History follows the same access rules as the participant record, so users only see timelines for participants they are allowed to work with.
Yes. The record and its full timeline are preserved, and the deactivation itself appears as an event, as does any later reactivation.
They do different jobs. Client history is the per-participant timeline of changes; the Audit Centre organises your evidence against the NDIS Practice Standards for audits.
Participant records with the detail NDIS operations need.
Clients & CoordinationCreate the participant record once, properly: identity and NDIS number, contact and communication preferences, the people around them, plan management, and the rostering model that matches how they receive support. Everything downstream draws on it.
Clients & CoordinationRecord a participant's representative and exactly what they're authorised to do.
Clients & CoordinationEvery participant pays differently: agency managed, plan managed or self managed. The billing profile holds who pays, where the invoice goes and how it should arrive, and BondiByte checks it is complete before an invoice can be sent.
Clients & CoordinationThe whole coordination job in one workspace: the caseload, billable case notes, plan budgets, goals, tasks, referrals, reports and claims, with a clear record of who did what for every participant.
Clients & CoordinationBudget burn rolls up funded amounts, consumed (billable) work, and what remains per participant.
Start your free trial, or book a demo to see it with your own operation in mind.
Hi, I can help with BondiByte features, pricing, setup and more.
Please don’t include sensitive participant or personal information.