Pick the person
An owner or admin chooses any active user in the workspace to preview, no password sharing and no interruption to that person.
Owners and admins can preview the workspace exactly as another user's role and permissions render it, read-only, for users at or below their own role level.
Preview the app exactly as another user's role renders it, so support sees what they see.
The preview can't change anything and is fully logged, so it's safe and accountable.
Drop back to your own view instantly whenever you're done.
"It's not showing for me" is one of the most common support moments inside any team. Working out what a coordinator or office admin actually sees usually means borrowed passwords, screenshots over the phone, or guesswork. View-as gives owners and admins a safe, honest way to see the workspace exactly as that person does, without touching their account.
An owner or admin chooses any active user in the workspace to preview, no password sharing and no interruption to that person.
The preview applies the exact same role and permission rules as that person's own sign-in, so the pages, menus and records you see are precisely what they see.
While a preview is active, every change is blocked on the server. There is no way to edit, delete or submit anything as the other person.
A persistent banner shows who you are viewing as, with a single Exit button that returns you to your own view instantly.
Each preview is logged with who previewed whom and when, and previews expire on their own if left open.
See the workspace as a manager, coordinator or staff member sees it, exactly as their permissions render it.
The preview uses the same access rules as a real sign-in, so what you see is genuinely what they get.
Drop back to your own view instantly from the always-visible banner.
A preview left open ends itself, so read-only access never lingers.
The whole point: support and troubleshooting without anyone handing over credentials.
Only your most senior workspace roles can start a preview; nobody else has the capability at all.
You can only preview users at or below your own level, so an Admin can never look through the Owner's eyes.
The read-only rule is enforced on the server for every request, not just greyed-out buttons.
Every preview session is recorded, so use of the capability is always accountable.
No. While a preview is active every change action is rejected on the server. It is view-only by enforcement, not by convention.
No. Their account, sign-in and sessions are untouched. The preview runs entirely in the admin's own browser.
No. Previews only work for users at or below your own access level, so more senior accounts are off limits by design.
Yes. Every session is logged with the person previewing, the person previewed and the time, and sessions expire on their own.
No, and that is the point. View-as exists so credentials never need to be shared for troubleshooting.
Australian data residency, role-based access, and auditability by default.
Security & IdentityConfigure roles and permissions so each user sees and does exactly what they should.
Security & IdentityProtect sign-ins with a second check from a standard authenticator app, then require it for the accounts that matter most. A stolen password on its own gets an attacker nowhere.
Security & IdentityConnect Microsoft Entra single sign-on for your whole team.
Security & IdentitySCIM is the open standard identity systems use to manage user accounts in connected apps. Connect it to Microsoft Entra ID and BondiByte stays in step with your directory: people are provisioned when they join, updated when their details change, and deactivated the moment they leave.
Start your free trial, or book a demo to see it with your own operation in mind.
Hi, I can help with BondiByte features, pricing, setup and more.
Please don’t include sensitive participant or personal information.