Claim files for support coordination | BondiByte NDIS Software
Agreements & Billing

Claim files, built from delivered support.

Catalogue item numbers on every agreement and billing lines on every delivered shift feed your invoices, and coordination time is claimed in batches into a claim file (CSV) per participant. When it is time to prepare your NDIS claims, the numbers are already there and they trace back to delivered support.

Claim files for support coordination

What you get with Claim files for support coordination.

  • NDIS line-item catalogue

    Work from the current NDIS catalogue, so claim data uses valid items and prices.

  • Claim data from delivered support

    Claim files build from the support coordination you actually delivered, not a separate spreadsheet.

  • Claim file (CSV)

    Download claimed support coordination time as a claim file (CSV) per participant, to prepare and check your NDIS claims.

BondiByte invoice detail for a demo client showing NDIS line items with catalogue rates, recipient and payment details, and draft actions

Delivered supports become reviewable lines with NDIS item codes and catalogue rates before anything is sent or claimed.

Why it exists

The problem it solves.

Preparing NDIS claims usually means rebuilding a month of delivery in a spreadsheet: looking up support item numbers, matching prices, adding up hours and hoping it reconciles with what was actually rostered. It is slow, and a single wrong code can bounce a whole claim. The data already exists in your roster and agreements, and it should not need re-typing.

How it works

1

Use the current catalogue

BondiByte keeps the NDIS support catalogue up to date for you, with prices for the National, Remote and Very Remote zones. Claim data then works from valid item numbers and prices.

2

Anchor supports in the agreement

Each client's funded supports sit on their agreement as line items with the code, unit price, quantity and budget captured, so every downstream number traces back to something agreed.

3

Capture delivery once

Shifts carry billing lines drawn from the client's active agreement, so delivered support becomes billable data as the roster runs, not in an end-of-month scramble.

4

Draft, review, send

Generate invoice drafts from delivered shifts for plan-managed and self-managed participants, review and edit every line, then download the PDF or send the invoice.

5

Download a claim file

For billable support coordination time, claim outstanding activities in one step and download a claim file (CSV) per participant to prepare and check your NDIS claims, with your registration number already filled in.

What you can do.

An NDIS catalogue kept up to date for you

BondiByte maintains the NDIS support catalogue. Search it from any agreement and see the price for the agreement's zone: National, Remote or Very Remote.

Claim lines that trace to delivery

Invoice lines build from billing lines on delivered shifts, and claim files from claimed coordination activities, each tied to an agreement line item, never a separate spreadsheet.

One-step coordination claiming

Turn unclaimed billable coordination activities into a claim batch in a single action, totalled by line item, hours and amount.

Claim file for each participant

Download a CSV for claimed coordination activities, to prepare and check your NDIS claims: registration number, participant NDIS number, delivery dates, support item number, quantity, hours and unit price.

Registration number included

Your NDIS registration number comes from your organisation profile and is filled into every export automatically.

Invoices from the same data

Plan-managed and self-managed supports invoice from the same delivered-support records, addressed to the plan manager or the participant's billing contact.

How it connects.

  1. NDIS catalogue
  2. Line items & budgets
  3. Shift billing
  4. Invoicing
  5. Coordination claims (CSV)
  6. Funds & budget burn

You stay in control.

Nothing lodges itself

BondiByte prepares the claim file. You review it and lodge your claims with the NDIS yourself, so nothing reaches the agency without your sign-off.

Batches stop double-claiming

Each claim run creates its own batch and the CSV export is scoped to that batch, so earlier cycles are never claimed again.

Invoices only pick up uninvoiced work

Generating an invoice draws in shift billing lines that have not been invoiced before, and every draft is yours to review, edit or regenerate before it goes anywhere.

Pricing stays your call

Catalogue data keeps codes and prices consistent, and you confirm them against the current NDIS Pricing Arrangements and Price Limits.

Learn how to use this feature.

Frequently asked questions.

Does BondiByte lodge claims with the NDIS for me?

No. BondiByte does not lodge claims with the NDIA. For Support Coordination it gives you a claim file (CSV) per participant to prepare and check your NDIS claims, and you lodge your claims yourself through your NDIS provider portal.

What does the claim file contain?

One row per claimed support coordination activity: your registration number, the participant's NDIS number, delivery dates, the support item number, claim reference, quantity, hours, unit price and GST code. It is a claim file to prepare and check your claims, not the official NDIA claim template.

Where does the claim data come from?

From work already recorded: the NDIS catalogue BondiByte keeps up to date for you, line items on each client's agreement, billing lines on delivered shifts and billable support coordination activities. Nothing is re-typed.

Can something be claimed twice by mistake?

Claiming creates a batch and the export is scoped to it, so earlier claim cycles are not picked up again. On the invoicing side, generation only draws in billing lines that have not already been invoiced.

How are plan-managed and self-managed participants handled?

Their delivered supports become invoice drafts addressed to the plan manager or the participant's billing contact, generated from the same shift billing data and reviewed before sending.

See Claim files for support coordination in BondiByte

Start your free trial, or book a demo to see it with your own operation in mind.

Start free trial